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1. IS CASH ON DELIVERY (COD) AVAILABLE?

2. HOW LONG WILL MY ORDER TAKE TO ARRIVE?

3. WHAT HAPPENS IF MY SHIPMENT DOES NOT GET DELIVERED ON TIME?

4. ARE THERE ANY SHIPPING CHARGES ON DELIVERY?

5. HOW CAN I CANCEL AN ORDER?

6. WITHIN HOW MANY DAYS OF PURCHASE CAN I RETURN MY ORDER?

7. HOW DO I GET MY REFUND FOR CASH ON DELIVERY ORDERS?

8. CAN I RETURN ALL ITEMS?

9. MY PAYMENT WAS DEDUCTED FROM THE BANK ACCOUNT BUT THE ORDER WASN’T PLACED. WHAT SHOULD I DO?

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1. IS CASH ON DELIVERY (COD) AVAILABLE?

Yes! COD is available for orders below INR 2000 on all serviceable pin codes.

2. HOW LONG WILL MY ORDER TAKE TO ARRIVE?

The order usually takes 2-5 working days to reach all the metros and tier I cities, however for some pin codes,

it might take a little more time. In case of delay please get us in touch care@iota.in

3. WHAT HAPPENS IF MY SHIPMENT DOES NOT GET DELIVERED ON TIME?

In case the order does not get delivered within 7-10 working days, you can write to us at care@iota.in

We will do our best to get it delivered at the earliest.

4. ARE THERE ANY SHIPPING CHARGES ON DELIVERY?

Below Rs 499, shipping charge is Rs 50 and above that, free delivery.

5. HOW CAN I CANCEL AN ORDER?

You can cancel you order within 6 hours of placing the order via +91 9818216972 Whats app.

6. WITHIN HOW MANY DAYS OF PURCHASE CAN I RETURN MY ORDER?

Return request needs to be raised within 7 days of the delivery date.

7. HOW DO I GET MY REFUND FOR CASH ON DELIVERY ORDERS?

Once the product(s) reaches us and passes the QC, refund in the form of will be sent to the registered E-mail and WhatsApp number.

8. CAN I RETURN ALL ITEMS?

Hair towels, and bath towels, Beach towels, cleaning cloths cannot be returned keeping hygiene into consideration. In addition, orders including any free products received during promotional events/offers are not eligible for returns/exchanges.

9. MY PAYMENT WAS DEDUCTED FROM THE BANK ACCOUNT BUT THE ORDER WASN’T PLACED. WHAT SHOULD I DO?

In most cases, the payment gets automatically credited back to your account within 2-3 business days. In case it does not, mail us at care@iota.in or whats app us 9818216972 with details of your transaction, We will verify and get back to you as soon as possible

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1. IS CASH ON DELIVERY (COD) AVAILABLE?

Yes! COD is available for orders below INR 2000 on all serviceable pin codes.

2. HOW LONG WILL MY ORDER TAKE TO ARRIVE?

The order usually takes 2-5 working days to reach all the metros and tier I cities, however for some pin codes,

it might take a little more time. In case of delay please get us in touch care@iota.in

3. WHAT HAPPENS IF MY SHIPMENT DOES NOT GET DELIVERED ON TIME?

In case the order does not get delivered within 7-10 working days, you can write to us at care@iota.in

We will do our best to get it delivered at the earliest.

4. ARE THERE ANY SHIPPING CHARGES ON DELIVERY?

Below Rs 499, shipping charge is Rs 50 and above that, free delivery.

5. HOW CAN I CANCEL AN ORDER?

You can cancel you order within 6 hours of placing the order via +91 9818216972 Whats app.

6. WITHIN HOW MANY DAYS OF PURCHASE CAN I RETURN MY ORDER?

Return request needs to be raised within 7 days of the delivery date.

7. HOW DO I GET MY REFUND FOR CASH ON DELIVERY ORDERS?

Once the product(s) reaches us and passes the QC, refund in the form of will be sent to the registered E-mail and WhatsApp number.

8. CAN I RETURN ALL ITEMS?

Hair towels, and bath towels, Beach towels, cleaning cloths cannot be returned keeping hygiene into consideration. In addition, orders including any free products received during promotional events/offers are not eligible for returns/exchanges.

9. MY PAYMENT WAS DEDUCTED FROM THE BANK ACCOUNT BUT THE ORDER WASN’T PLACED. WHAT SHOULD I DO?

In most cases, the payment gets automatically credited back to your account within 2-3 business days. In case it does not, mail us at care@iota.in or whats app us 9818216972 with details of your transaction, We will verify and get back to you as soon as possible

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