Warranty & Support

Hey Dear Customer!

At iota, we take customer support very seriously! We strive to deliver the best possible service when it comes to order deliveries and product warranty related queries.

Warranty Coverage :

1. Product Warranty :

   We offer a 1-year warranty on selected products* purchased through our website. This warranty covers manufacturing defects and ensures that you receive a product free from defects in material and workmanship.

2. What's Covered :

   Our warranty covers manufacturing defects only in material and workmanship under normal use. It includes repair or replacement of the defective part or product, free of charge.

3. What's Not Covered :

   The warranty does not cover damage caused by misuse/mishandling, accidental breakage, unauthorized modifications, or any attempt to repair the product by an unauthorized person.

Support Services :

1. Dedicated Customer Support :

   Our customer support team is ready to assist you with any inquiries, product information, or technical assistance. Contact us via [email/phone] during our business hours, and we'll be happy to help.

2. Warranty Claims :

   If you believe your product is experiencing an issue covered by the warranty, please contact our support team. Provide the necessary details, and we'll guide you through the warranty claim process.

How to Reach Us :

Customer Support Email: care@iota.in

Customer Support No.: +91- 9818216972

We are committed to providing you with the best possible support during this uncertain time.